Getting your vaccination is an important step in keeping yourself, your loved ones and our community safe. To learn more or schedule your vaccine, visit COVID-19 Vaccine Updates.

COVID-19 Testing at Primary Care Clinics

• If you have symptoms: If you have one or more COVID-19 symptoms, you must schedule an office or telehealth visit to get a COVID-19 test at one of our primary care clinics. Please call 763-581-CARE to schedule an appointment at one of our primary care clinics.
• If you need a COVID-19 pre-op test: You must have a COVID-19 test order from your provider (either a paper copy of the order or an electronic order sent by the provider’s office) to be able to schedule a lab appointment for a COVID-19 pre-op test. You can call 763-581-CARE to schedule an appointment at one of our primary care clinics.
• If you are asymptomatic (not currently experiencing symptoms): You can be tested at one of our primary care clinics by calling 763-581-CARE to schedule an appointment.

COVID-19 Testing at Urgent Care and Urgency Center Locations

• If you have symptoms: You must have one or more COVID-19 symptoms and be seen by an urgent care or Urgency Center provider to get a COVID-19 test at North Memorial Health urgent care or Urgency Center locations. No appointment is necessary.
• If you are asymptomatic (not currently experiencing symptoms): You cannot be tested at North Memorial Health urgent care or Urgency Center locations without symptoms. If you are asymptomatic and would like to be tested for COVID-19, please call 763-581-CARE to schedule an appointment at one of our primary care clinics.

COVID-19 Diagnostic Testing FAQs

Where can I be tested for COVID-19?
If you are symptomatic or asymptomatic, please call 763-581-CARE to schedule an appointment at one of our primary care clinics. If you are symptomatic, you can also be tested at our urgent care and Urgency Center locations. We are not accepting asymptomatic customers at our urgent care and Urgency Center locations.

Does North Memorial Health offer rapid COVID-19 testing?
No. Rapid testing sites can be found using this tool from the State of Minnesota.

How long will it take to get my test results?
Results can take 1-4 days from the time you’re tested and can be found in MyChart.

My child was sent home from school, does not have symptoms and needs a test. Where can I take my child for a test?
Please call 763-581-CARE to schedule an appointment at one of our primary care clinics. Additional testing options are available from Minnesota Department of Health.

I was recently in contact with someone who tested positive for COVID-19 and I do not have symptoms. Where can I get a test?
Please call 763-581-CARE to schedule an appointment at one of our primary care clinics. Additional testing options are available from the Minnesota Department of Health.

Is the test free or is it covered by insurance?
The charge for a COVID-19 diagnostic test at North Memorial Health is $264, although most customers will not pay out-of-pocket for a test. If a customer has insurance, their insurance will be billed. If a customer does not have insurance, they may be covered under the CARES Act.

Entrances at both hospitals are limited to the following:

North Memorial Health Hospital

• Main Entrance (Atrium)
• Emergency Department
• Additionally, the tunnel between North Memorial Health Hospital and Robbinsdale Medical Building is closed to the public.

Maple Grove Hospital

• Main Entrance (Welcome Desk)
• Emergency Care Center

Although masks are no longer required at our facilities, they will be available for those visitors who would like to wear one. Patients may also request for staff to mask as a personal preference.

Please only visit if you are healthy. Visitors who have been sick or have tested positive for an illness such as COVID-19, influenza, or RSV in the last 10 days are not permitted in our hospitals or clinics.

View visitor guidelines

The health and safety of our customers and team members are always our top priority. We are taking extra measures during this COVID-19 pandemic to ensure a safe environment for you and/or your loved one, as well as our team. We are following all current guidelines from the CDC and the Minnesota Department of Health.

Please follow the steps in the document below to help you better prepare for surgery and avoid the risk of having a delay or cancellation of your surgery or procedure.

PREPARING FOR YOUR SURGERY

If you have any questions, you can ask your surgeon or the clinic staff. You can also call 763-581-3790 for North Memorial Health Hospital and 763-581-1330 for Maple Grove Hospital.

Gift Shops

• North Memorial Health Hospital: open Monday through Friday 9:30 a.m. to 2 p.m.
• Maple Grove Hospital: open Monday through Thursday 9:30 a.m. to 3 p.m.; Friday 9:30 a.m. to 2 p.m.

Espresso Stations

• North Memorial Health Hospital: open
• Robbinsdale Medical Building: closed
• Maple Grove Hospital: open

Cafeterias

• North Memorial Health Hospital Plaza Café: open
• Maple Grove Hospital Four Seasons Café: open

Inpatient Food Delivery
Our hospitals provide high quality, safe, nutritious meals to your loved one. We can provide specialized diets for religious and dietary requirements such as halal, kosher and vegetarian meals as well as specific health needs such as diabetes and food allergies.

Hospital guidelines for bringing food to your family or friend (PDF)

North Memorial Health Pharmacy – Robbinsdale
Mon – Fri: 7:30 a.m. to 6 p.m.
Sat and Sun: 9 a.m. to 3 p.m.

North Memorial Health Pharmacy – Maple Grove
Mon – Fri: 8 a.m. to 6 p.m.
Sat and Sun: 10 a.m. to 2 p.m.

North Memorial Health Pharmacy – Specialty Center
Mon – Fri: 9 a.m. to 5 p.m.
Sat and Sun: closed

Please call 763-581-2100 if you need to access the pharmacy during these hours.

Send A Message of Encouragement

If you would like to share a message of encouragement or gratitude with our care teams, email it to foundation@northmemorial.com and we will share it with those working in our hospitals.

These words of care mean so much to our team members. Thank you, and know that your words truly make a difference!

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